INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I place an order on Bismi Spices?

Ordering from Bismi Spices is a breeze! Simply choose from our variety of products and order directly through our automated WhatsApp-based booking system. Add your favorite spices to the cart, and our system will guide you through the checkout process. Provide your shipping details, and you're all set to enjoy our premium spices!

What should I do if I receive a damaged product?

We apologize for any inconvenience caused. If your order arrives damaged, please contact our customer support within 7 days of receiving the product. Email us at bismispicesofficial@gmail.com or call 9447200689, and we'll arrange for a replacement after verifying the details.

Are returns accepted if I don't like the product?

Unfortunately, we do not accept returns for products based on personal preferences or taste. We encourage you to explore our diverse range of spices and tea powders to find the flavors that suit your palate.

How can I track my order?

Once your order is shipped, you will receive an email with the tracking details. You can use the provided tracking number on our website or the courier company's site to track the status of your shipment.

What is the process for refunds?

Refunds are considered in cases where a replacement is not feasible. If you are eligible for a refund, please contact our customer support within 7 days of receiving the order. The refund amount will be processed through the original payment method.

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